MIME-Version: 1.0 Content-Location: file:///C:/A275A1F0/FTPHelp.htm Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="us-ascii" FTP Help

<= u>FTP Help

 

FTP = Server (ftp:/= /ftp.ecomplanet.com/)

Woodland Trade Company supports the electronic transfer of files over the Internet = via FTP (File Transfer Protocol), as well as via E-Mail. To send or download data and other files to the Woodland Trade ftp server, the easiest application to use is Internet Explorer 5.0 (or later), or any of= the numerous FTP clients available. Before transmitting files to the FTP Serv= er, your Woodland Trade contact will need to provide you with the proper user= name and password to log in with. Instructions:

To upload files using Internet Explorer:

  1. Open up Internet Explorer <= /span>
  2. Type "ftp://ftp.ecomplanet.com/&q= uot; (without the quotation marks) in the address bar. You should be presented with a dialog box to enter the associated password. Click "OK" to complete the logon.
  3. Select directory.
  4. Open up Windows Explorer and find the = file that you want to upload.
  5. Drag and drop the file into Internet E= xplorer.
  6. Inform your Woodland Trade c= ontact that you have placed files on the FTP Server so they can be retrieve= d.

To download files usi= ng Internet Explorer:

  1. Open up Internet Explorer <= /span>
  2. Type "ftp://ftp.ecomplanet.com/&q= uot; (without the quotation marks) in the address bar. You should be presented with a dialog box to enter the associated password. Click "OK" to complete the logon.
  3. Select directory and find the file tha= t you want to download.
  4. Open up Windows Explorer. <= /span>
  5. Drag and drop the file into Windows Explorer.

Problems Accessing FTP Servers

If you have difficulty accessing an FTP server using Internet Explorer, it may be that you need = to change a setting in the browser to allow "Passive FTP". Typical= ly what will happen is you will connect to the FTP Server, you won't see any files, and your mouse will show a little searching flashlight (indicating it's waiting for data from the server). Enabling Passive FTP is typically necessary where either you or the remote server is behind a firewall. To change this setting, do the following:

  1. Open up an Internet Explorer window. <= o:p>
  2. From the Tools menu, select "Inte= rnet Options".
  3. Select the "Advanced" tab
  4. Scroll down through the "Browsing= " section and put a check next to "Use Passive FTP (for firewall = and DSL modem compatibility)" or "Enable folder view for FTP sites"
  5. Click OK

After changing this se= tting, try connecting again.

 

 


 

 

 

All material he= rein © '2004 "Woodland Trade Company Inc.".